Brit wins Apple watch court case after they refused to repair cracked screen

A tech fan bought the latest Apple watch, and noticed a crack within 10 days when Apple refused to repair his watch under warranty, he took them to a small claims court for breach of Sale of Goods Act- and has now won after a six-month fight. A Judge in Aberystwyth County Court rule that the company breached the contract of sale by refusing to repair or replace the watch as it had been falsely advertised. Gareth Cross (32) from Aberystwyth, west Wales, bought an Apple Watch Sport for £339 July 2015, but 10 days later he spotted a crack in the glass face. When he complained, Apple said it was not covered by the warranty, as the damage resulted from impact –despite their own official claims that the watch was “resistant to scratches and impact”. Gareth Cross was very cross with Apple after they refused to repair his watch.

The company was ordered to refund the cost of the watch and pay £429 costs. Apple has since changed the description of the watch, removing the claim it was resistant to impact.

Mr Cross said : “I went for the sport version because I am prone to knocking things about a bit and it said it was Impact resistant. I hadn’t even been doing anything strenuous, just sitting around watching TV, when I got to work the hairline crack had got bigger and bigger so I called Apple to get it repaired.”

Mr Cross said he had been relieved when the judge rule Apple had breached the contract of sale by refusing to fix the watch.