Achieve victory by switching to an upstream mindset

Upstream probes the psychological forces that push us downstream – including the problem of blindness, which can leave us oblivious to serious problems in our midst. Often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we…

Way forward for 5G networks

A couple of months ago, the heads from 18 small British telecoms companies met at a London bank to discuss investment, strategy, and mergers. In the meeting, they were asked if they thought the Chinese could eavesdrop through back doors in Huawei equipment all 18 hands went up. One of the bankers then asked, if…

Delayed airline passengers only 4 in 10 claim compensation

The consumer Group “Which?” found 9000 flights and 37 million passenger journeys to and from UK were delayed by 15 minutes or more between June 2014 and May 2015, and out of 90,000 passengers who could be eligible to claim compensation only four in 10 people, 38% put in a claim. So delayed airline passengers…

Plight of 38 stranded British Airways Passengers in Mumbai!

“Kids and special needs passengers sleep on floor. British Airways officials have disappeared,” tweeted musician Sean Read, stranded passengers at Mumbai airport. He said passengers had been offered “no hotel, no food, no flight” by either the airport or the airline as minimum standards have been compromised. The 38 of stranded British Airways passengers, including…